Disclaimer & Consumer Advice

Information found on this website shouldn't be relied upon. It is not intended to be medical advice and does not substitute advice given by other healthcare professionals. Body & Mind Shop believes in and offers a view point of integrative and the principles: osteomyology and functional medicine has to offer and advises all patients to discuss any health concerns with their doctor.

The content contained on materials on this website is provided for general information only. We do not claim or constitute any legal or professional advice. All testimonial experiences found on this website can vary according to each individual, and any supplements should be used in conjunction with a proper nutritionally balanced diet plan and exercise regime. The statements made on our websites have not been evaluated by the MHRA or FDA (U.S. Food & Drug Administration). The products found on this website are not intended to diagnose, cure or prevent any disease. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have any underlying health condition or problem. Dietary supplements are not recommended for persons under the age of 18 unless recommended by a GP.

Privacy Policy

General

Body & Mind Shop is committed to protecting your privacy. This privacy policy explains what information we collect about users of our web site and describes how we will use it. By accepting our Terms of Use (see below), you are confirming that you have read and understand this policy including how and why we use your information. If you don't want us to collect or process your personal information in the ways described in this policy, you shouldn't use our website or services.

Terms of Use

Using our site

Our Terms of Use require all users to be at least 18 years of age. Minors under 18 years of age and at least 13 years of age are permitted to use our services only if they have the appropriate permission and direct supervision by a parent or legal guardian. Children under age 13 are not permitted to use our services. You are responsible for any and all activity conducted by a minor on this site.

Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.

Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We respect your privacy: We will not sell your information. We request information that is genuinely needed in order to fulfil your order requirements to provide you with a better service, which may include your name and e-mail address if you want to enquire about our services.

  • Unless legally obliged to do so we won't share your information with anyone, other than for the standard running of our business. For example, for you to make payment for our services we would need to ask additional personal and financial information to give to our bank in order to process the transaction.

What information do we collect?

Information about the transactions you undertake with us.

We use data analytics to ensure site functionality and improve our services. We use a third party service (Google Analytics) to collect standard internet log information and details of visitor behaviour patterns when you visit our website. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not link the information we store within the analytics software to any personally identifiable information that you submit on our website.

We may collect information about your use of the services for advertising, analytics, to serve content and to protect the services, including your IP address, browser information, device information and location information. We may obtain location information via your IP address. We may use and store information about your location to provide features and to improve and customise the services, for example, to change the currency displayed on the website. If you have consented to share your precise device location details but would no longer like to continue sharing that information with us, you may revoke your consent to the sharing of that information through the settings on your browser and / or mobile device. Certain non-precise locations services, such as for security and localised policies based on your IP address or submitted address, are critical for the site to function. We will only share your geo-location details with third parties (like our mapping, payments, or, to the extent applicable, advertising providers) in order to provide you with the services.

PCI DSS

We are PCI DSS Compliant and can be validated with TrustWave.

Our payment provider and our data centre are also PCI-DSS Compliant.

We may collect additional information

Information about the transactions you undertake with us.

In connection with your participation in any promotions or provided by you when submitting a customer review.

Please tell us immediately if any of your personal details (name, address etc.) change, so that we can ensure our records are up to date.

What do we do with the information we collect?

We will use the information:

  • To manage and process your order with us
  • To enable us to provide you with a better service
  • Other than data we are legally obliged to keep for longer periods, for example as regards taxation legislation, we will retain any data you submit to us for a period of one year. This includes e-mail correspondence. We take the security of your data very seriously. All of your data which we collect is stored securely with appropriate physical, managerial and electronic safeguards in accordance with the principles of the Body & Mind Shop and any other applicable legislation.

Marketing

We may use your information to notify you about changes to the functionality of our web site. We may send you offers or information which we think you may be interested in.

We may contact you by post, fax, email or telephone. If at any time you decide you no longer want to be contacted by us or to receive offers and information from Body & Mind Shop please send an email to enquiries@bodyandmindshop.com and we will remove you from our mailing list.

Disclosures of your information

We will not sell trade or rent information about you to others.

Transferring information overseas

We will not transfer your information outside the European Economic Area.

Security

As required by the Data Protection Act 1998, we follow strict security procedures and take appropriate measures to ensure that the information about you is not damaged or destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it. This means that we may require you to co-operate with our security checks before we can disclose information to you.

If you have a concern about a privacy matter or about any of the information in this policy then please email enquiries@bodyandmindshop.com.

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